Best Auto Repair, Lancaster

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Call us for all your car needs! 661-949-1990

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • BBB Accredited Business
  • Car Care Aware

Testimonials

  • Professional and Courteous
    Car & Truck Care, near Lancaster, CA
    First time at Vic's, it was a positive experience. The staff was friendly and competent. Everything went like clockwork (in todays world how many times can you say that) and my vehicle is running good. Looks like I won't be going back to the BMW dealership for repairs
    reviewicon, 04/08/2020

  • Great Communication
    Brakes, near Lancaster, CA
    Had a strange noise coming from under the console that I couldn't diagnose. They found that the right side parking brake cable clamp was broken causing the cable to at times hit the drive shaft. Crazy. Glad they found it and fixed it so easily! Also, Vic's sends you an email with photos and videos of their assessment for your review before beginning work. This is great! I wish every repair shop did this.
    reviewicon, 11/05/2019

  • Outstanding!
    Car & Truck Care, near Lancaster, CA
    Great Customer Service...saved us. X5 picked up in Tehachapi and transported to Bakersfield, dealer was closed so driver took car to Lancaster
    reviewicon, 03/10/2020

  • Worth a Drive!
    Car & Truck Care, near Lancaster, CA
    I live in Santa Clarita and will drive to Lancaster to have Vic's Bimmer shop work on my car. Absolutely the BEST place to take your car for service .
    reviewicon, 10/29/2019

  • Trusted Mechanic
    Car & Truck Care, near Lancaster, CA
    Been trusting the Vega family with my BMW 's for over 15 years. I wouldn't even think of going anywhere else. Best service EVER!
    reviewicon, 07/05/2018

  • Great service, modern, automated information sent to you. Love it.
    reviewicon, 03/07/2018

  • Friendly & Fair!
    Car & Truck Care, near Lancaster, CA
    Vic and his team have provided excellent service for my BMW for over 7 years. Without his timely response, knowledge, and expertise, I would have sold this car years ago. I trust Vic to solve any problem with the car and provide me with the best advice to economically maintain this car. Customer service is friendly and superb - I can often get my car in and out for service in a day.
    reviewicon, 05/02/2016