CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Vic's Bimmer Shop is outstanding! Their expertise with Mini's is unmatched, delivering exceptional service and top-notch repairs. The staff is knowledgeable, friendly, and genuinely cares about your satisfaction. Fair pricing and attention to detail make them the go-to shop for Mini owners. Highly recommended.
My MiniCountryman took me across 3 states without a problem! Not only that but isn't leaking oil , behaves just like it should have when I first bought it . Am very pleased with the service Vic Bimmers shop has done! Thank u guys
That pesky active steering warning light kept coming on. Not anymore! Team Vic's fixed that puppy. Again, courteous and friendly office staff and great mechanics. Said we'd be back but didn't think this quickly! My wife drove our 530i back to Tehachapi and commented that the car handled much better. Happy Holidays to the whole team!
Absolutely fantastic service and courtesy. Excellent job on an complicated repair on my 650i. Would recommend them to anyone!
