Best Auto Repair, Lancaster

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Call us for all your car needs! 661-949-1990

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Vic's Bimmer Shop is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Vic's Bimmer Shop we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • ASE Master Technician
  • Synchrony
  • Car Care Aware

Testimonials

  • Professional and Courteous
    Car & Truck Care, near Lancaster, CA
    First time at Vic's, it was a positive experience. The staff was friendly and competent. Everything went like clockwork (in todays world how many times can you say that) and my vehicle is running good. Looks like I won't be going back to the BMW dealership for repairs
    reviewicon, 04/08/2020

  • Great Communication
    Brakes, near Lancaster, CA
    Had a strange noise coming from under the console that I couldn't diagnose. They found that the right side parking brake cable clamp was broken causing the cable to at times hit the drive shaft. Crazy. Glad they found it and fixed it so easily! Also, Vic's sends you an email with photos and videos of their assessment for your review before beginning work. This is great! I wish every repair shop did this.
    reviewicon, 11/05/2019

  • Outstanding!
    Car & Truck Care, near Lancaster, CA
    Great Customer Service...saved us. X5 picked up in Tehachapi and transported to Bakersfield, dealer was closed so driver took car to Lancaster
    reviewicon, 03/10/2020

  • Worth a Drive!
    Car & Truck Care, near Lancaster, CA
    I live in Santa Clarita and will drive to Lancaster to have Vic's Bimmer shop work on my car. Absolutely the BEST place to take your car for service .
    reviewicon, 10/29/2019

  • Trusted Mechanic
    Car & Truck Care, near Lancaster, CA
    Been trusting the Vega family with my BMW 's for over 15 years. I wouldn't even think of going anywhere else. Best service EVER!
    reviewicon, 07/05/2018

  • Great service, modern, automated information sent to you. Love it.
    reviewicon, 03/07/2018

  • Friendly & Fair!
    Car & Truck Care, near Lancaster, CA
    Vic and his team have provided excellent service for my BMW for over 7 years. Without his timely response, knowledge, and expertise, I would have sold this car years ago. I trust Vic to solve any problem with the car and provide me with the best advice to economically maintain this car. Customer service is friendly and superb - I can often get my car in and out for service in a day.
    reviewicon, 05/02/2016